Assume you are seeing this message in the Sky Glass Tv settings, under network?
Plus getting a poor lagging and freezing of you Sky Glass.
Can you do a network speed test on your Sky Glass TV.
Launch Netflix on your Sky Glass Tv (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.
Choose Check Network.
Would suggest running the test a few times, say a few minutes between tests.
What is your speed?
Might be also letting us know what kind of broadband package, its estimated speed to your house and who your ISP is?
Plus some idea of how you are connecting your wifi, is it direct to router/hub or via a mesh pod/system and where your Sky Glass TV is located in relation to that.
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q.
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