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Discussion topic: Sky glass turns off after making long horrible noise
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This message was authored by: Tim1382
Message posted on 03 Dec 2025 09:19 PM
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Sky glass turns off after making long horrible noise
Had a issue woth gen 1 sky glass restarting after a ling pause and horrible noise, upgraded to gen 2 and still doing it.
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This message was authored by: Fothergill1
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Dec 2025 11:48 PM
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Re: Sky glass turns off after making long horrible noise
Hi @Tim1382 Until very recently the Glass TV & stream puck could only be paused for 10 minutes before they shut down and went back to standby. A new UI version 3.79.0 has changed this to 25 minutes on pause and then instead of going to standby it just continues playing. I don't know if the update has finished rolling out as it is done in batches so check to see if you have been updated to UI 3.79.0
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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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