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Avatar for Jjdaisy28
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This message was authored by: Jjdaisy28

Message posted on ‎19 May 2025 11:20 AM

Sky device pin

I've forgot my sky device pin and just going round in circles when I try and get help 

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Avatar for Fothergill1
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This message was authored by: Fothergill1 Answer

Message posted on ‎19 May 2025 03:13 PM

Re: Sky device pin

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jjdaisy28 I see you have already been provided with a useful link by @Anonymous but I'm not sure if it explains the following.

 

Like most people you will probably have changed the PIN but if not it should still be the default which is the last 4 numbers of the phone number you have registered with Sky.  This is applicable to both Sky Glass and Stream.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎19 May 2025 11:31 AM

Re: Sky device pin

Posted by a Superuser, not a Sky employee. Find out more

@Jjdaisy28  Which Sky device are you referring to?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Anonymous

Message posted on ‎19 May 2025 11:34 AM

Re: Sky device pin

@Jjdaisy28 Try the steps in this guide to see it helps:

https://www.sky.com/help/articles/your-pin

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Superuser
This message was authored by: Fothergill1 Answer

Message posted on ‎19 May 2025 03:13 PM

Re: Sky device pin

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jjdaisy28 I see you have already been provided with a useful link by @Anonymous but I'm not sure if it explains the following.

 

Like most people you will probably have changed the PIN but if not it should still be the default which is the last 4 numbers of the phone number you have registered with Sky.  This is applicable to both Sky Glass and Stream.

------------------------------------------
If my post (or any other) has solved your issue please mark as an "Answer" as it helps others identify the solution
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