Hi @Alayna67
This is a customer helps customer community, not sky support. However the community has encountered most issues and everyone here is happy to help, but you will need to provide more details than "can't set it up".
What step are you up to? It's a case of plugging in and following the on screen instructions. This help article may also be of some help: https://www.sky.com/help/articles/setting-up-sky-glass?irct=help-service-checker-setting-up-sky-glas...
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
