Sky Glass Screen going blank

[CShipway]

More recently my sky glass has been going blank. Watching any channel the audio would continue but the screen would go blank with no picture. I have restarted the TV on multiple occasions and this issue still occurs.

[N_chill · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141