Sky stream won’t turn on - flashing white light then nada.

[Puckedoff]

Me too. 10min power off made no difference... Over to Sky to fix it asap please... 

[Clo94]

My tv is back had to hold power button down for a minute or so and go through update process again , set up like it's new again 

[Sharn2]

@david.jones69 I've been with sky glass for around 3 years never had this problem until now very strange though 

[SusieB51]

Communication from Sky is non existent- no timescale for resolving the issue 😡

[MarkyFreshMon]

Mine is still not working. I've gone through the rcovery process over and over again and reset my remote. At the end of it all, it goes off and still will not switch on afterwards. It is completely unacceptable that Sky can brick my television that I have paid for. When will this be fixed? I see no answers from Sky! 

[Vonnied1]

We still

 ant get them picks to work saying no signal clues anyone done the usual on off etc 🙈

[Shellcrell28]

How do I reboot it, I've tried knocking off at wall every hour since last night, got through to sky after an hour on phone, was no help at all

[Biggreen]

Yes same mine has now reset and back on. I wonder how sky will compensate us sky glass users 🤔

[Rachel_84]

I've got the same problem. It says the problem is in my area but as many other people have the same issue I'm thinking it's more widespread. I too have a autistic and ADHD child and this is torture. No tv means out of routine. It's a nightmare. 

[kevisere4u]

Sky should compensate for every minute that the service was down as it is a very expensive premium service till it comes crashing down. Sorry is just a word and means nothing with out compensation.

[Adi62]

In the same boat, nothing since yesterday afternoon. I am in North Kent near Dartford

[Shelle1]

My sky glass stream tv hasnt come on yet either, its been off since around 5pm last night. My stream puck in my rooms not working either. Just wondered why this is? Is there an issue with the TV? Ive only had the tv for just over a year now. Is it going to go on again or are you guys replacing it free of charge?

[Blondefox]

Sky glass went off at 20.40 last night . Slow on and off red light . Left it all night thinking it was rebooting but still the same this morning . Any ideas please

[Rachel_84]

We're in Leeds West Yorkshire, so certainly not "in your area". It's utter madness especially since I pay well over £100 a month for the services. Thankfully my contract ends in November. Can't wait to get rid. 

[Fee2]

Lost ours at 4pm yesterday, still nothing. Sky better be doing discounts for the lost service, I'm not paying for nothing. Can't even watch freeview via aerial as set won't turn on. Toddler is most upset.