Sky stream is not working

[C72]

Sky stream is not working.  Keeps telling me to turn power on but nothing is happening. 

[Maz6971]

Saw on another post about doing a hard reseet and they are both now working 🙂

[Gary12345671]

I wish I had never of got sky glass,if I'm having constant problems can you get out of contract,as I'm not getting what I'm paying for,plus I don't rate the picture or sound,I have a 50 inch tv in another room and it wasn't expensive and it's better than sky glass.

[Jonathanphillip]

It was fine last night no problem but every time you switch on just turns back off again the sky logo comes on then nothing happens but sky have put a message out to any one who Is having issues with the puck not turning on this is an ongoing issue which we are trying to solve tried switching off just keeps flashing up with sky logo and turns back off again just keeps flashing sky logo and nothing no picture or anything keeps going off 

[mark9]

Hard reset

Did you do a hard reset..... turn off at plug, hold on button (on the TV, )then turn plug back on (still holding on button) wait a few keep an eye on the standby light it will flash ( you will notice it) then it will restart when it asks for pin just use the pin you have been using

[Zoltron]

To be honest I was affected but managed to go through a factory reset procedure.

I cancelled my services last month and my services stopped on Wednesday.

But as a non subscriber is madness how much control Sky still have over a TV which I own outright.

I cancelled because I wasn't willing to pay the ridiculous amounts Sky are asking. It's better to stick two fingers up to the VIP programme because loyalty isn't recognised (I've been a solid customer for 13 years) 

simply put I'm better off as a new customer or going elsewhere for 18-24 months and show no loyalty.

Especially following this recent blunder of Sky's, just emailing the BBC to tell them Sky have bricked 1000's of TV's Andy the only foreseeable way to get it back on is with a full factory reset. 

[Gary12345671]

My tv is at least 10 ft from the plug socket so I can't reach both at same time

[JPCQ]

Still stuck on activation code issues 😑 24 hours and counting - joke's over sky!

[sweeperchris]

Same as everyone else, turn on and just getting pulsing red standby light on Sky glass. Umpteen reboots but no change. Any idea from Sky as to how long to rectify and how large is the outage, more than a "few" i bet and what area, county or nationa? I am in selby north yorkshire.

[NeilSh]

Just tried the reset again after the failed attempt earlier and now all up and runing again thank god 

[Jooba]

I had the same issues with the activation code. Make sure you're logged in to your account. it should work then

[JPCQ]

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@GD1 wrote:

Thread title created to reflect current issue

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Ahhhhhhh!

[Gary12345671]

How did you do the reset

[Sally-anne1]

Mine the same had  nothing since yesterday what is going on surely shouldn't be out for this long when is it going to rectified 

[Annie+UK]

I have moved your thread to a more appropriate forum