Sky Glass Picture Setting

[Jiccipad]

So, the Sky Glass picture setting are driving me crazy. The extra vivid mode looks great (to me) when watching UHD via Sky Sports or through the TV itself.

However, when watching Dolby Atmos (through Netflix or Apple TV) the picture (even in extra vivid) looks dull, terrible and lifeless)

I have tried my own custom setting which improves it, but this also confuses me, as sometimes it reverts back. Do you have to change every input setting depending on what format you are watching, and can you alter the default picture mode settings in anway? Or is does this all come under the custom option.

For example when I watch something in Dobly atmos, I try to flick through the different default picture modes (vivid, extra vivid), but nothing changes anything, they all look the same, unless I change all the setting again in custom).

Am I being a complete idiot, as I seriously contenplating ditching the Glass to the spare room, and buying an LG. However, I do enjoy the 4K experieince when watching sports, just trying to replicate that for Dolby and 4K via apps etc.

Any help would be truly apprecaited. 

[BenJoBanjo]

---

@Jiccipad wrote:

So, the Sky Glass picture setting are driving me crazy. The extra vivid mode looks great (to me) when watching UHD via Sky Sports or through the TV itself.

However, when watching Dolby Atmos (through Netflix or Apple TV) the picture (even in extra vivid) looks dull, terrible and lifeless)

I have tried my own custom setting which improves it, but this also confuses me, as sometimes it reverts back. Do you have to change every input setting depending on what format you are watching, and can you alter the default picture mode settings in anway? Or is does this all come under the custom option.

For example when I watch something in Dobly atmos, I try to flick through the different default picture modes (vivid, extra vivid), but nothing changes anything, they all look the same, unless I change all the setting again in custom).

Am I being a complete idiot, as I seriously contenplating ditching the Glass to the spare room, and buying an LG. However, I do enjoy the 4K experieince when watching sports, just trying to replicate that for Dolby and 4K via apps etc.

Any help would be truly apprecaited. 

---

Dolby Atmos is a sound format, not a picture format. 

Dolby Vision is an HDR picture format. Your Glass TV should switch to a Dolby Vision picture mode (Bright or Dark) when it detects a Dolby Vision encoded stream. 

Be aware that Sky Glass doesn't have a particularly good peak level of brightness so it often can look quite dull on certain Dolby Vision encoded streams. 

[Jiccipad]

Cheers Ben.

Sorry, I did mean Dolby Vision.

Appreciate you getting back me. Think it sounds like a new TV then, as it looks terrible.

So, basically the glass changes it picture for these streams, baffling why they cant increase the brightness to what it looks like in extra vivid mode when viewing Dobly Vision.

Again, thank you for explaining.

[Anonymous]

@Jiccipad are you used to Dolby Vision on other devices? I ask because if you're a fan of extra vivid mode on Sky you probably have a preference for high saturation and brightness, and Dolby Vision is more "correct" (as in, more what the filmmakers had intended) but just isn't to your taste.

It might be other TVs have more levers you can pull to make Dolby Vision look good to you beyond what Glass provides. But it's worth noting that even my relatively high spec LG OLED tv looks very different with Dolby Vision, often darker, than normal TV or other HDR sources, even after many attempts to get it feeling just right to me. 

[BenJoBanjo]

---

@Jiccipad wrote:

Cheers Ben.

Sorry, I did mean Dolby Vision.

Appreciate you getting back me. Think it sounds like a new TV then, as it looks terrible.

So, basically the glass changes it picture for these streams, baffling why they cant increase the brightness to what it looks like in extra vivid mode when viewing Dobly Vision.

Again, thank you for explaining.

---

Yes, Dolby Vision can look very poor on a TV that can't go bright enough to do it justice. I wasn't happy with how it looked on my Glass gen2 TV and returned it. My new Panasonic OLED looks sensational with Dolby Vision stuff - I'm yet to be disappointed. 
We watch mainly in a fairly dark room with the Dolby Vision Dark picture mode enabled. Movies streamed on the Apple TV 4K box are superb. Shows such as Adolescence and Toxic Town on Netflix have had phenomenal 4K Dolby Vision picture quality. One of the brightest, punchiest & most colourful examples of a good Dolby Vision grade was Bad Monkey on Apple TV+. Even using Dolby Vision Dark it was retina-searingly bright! 

[Jiccipad]

@Anonymous Hey, only on a macbook pro, and that looks fantastic. But I think you probably are right, I do like bright images that pop and are bright. But on the SKY glass my backlight looks so dim when Dolby Vision is on. Apprecaite your response.

[Jiccipad]

@BenJoBanjo That sounds amazing, looks like I will have to invest and see what its like! Appreciate your help, I thought I was going mad.

[DaniNotImpresse]

I have the same problem and an open complaint with sky. They keep telling me it's not a known issue (despite all of these threads about it in the sky community) and tried to tell me my standards were too high. I've given them one more chance to try and resolve it and then I'll be sending it back like others in the comments and getting myself something better!