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Discussion topic: Sky Glass 2nd Gen

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This message was authored by: Carlos1985

Sky Glass 2nd Gen

My sky glass TV keeps dropping out of signal, 4/5 times a day. This is another new tv and I'm having the same problems as the last one.
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This message was authored by: MarkGoldsmith

Re: Sky Glass 2nd Gen

Posted by a Superuser, not a Sky employee. Find out more

 


@Carlos1985 wrote:
My sky glass TV keeps dropping out of signal, 4/5 times a day. This is another new tv and I'm having the same problems as the last one.

If you have had a replacement Glass and its the same issue on the replacement as the previous its possible the issue is the strength of the Wifi signal that the TV is able to receive? Have you connected it via Wifi and if so have you tried instead disabling the Wifi on the Glass TV and connecting via ethernet cable instead and see if this helps.

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