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Discussion topic: Return
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This message was authored by: Sh91
Message posted on 05 Sep 2026 02:38 PM
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Return
I bought a New Sky glass and I was told to return my equipment. I've been receiving an email after the email asking me to return my equipment, but I have not received anything to send it back
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Sep 2026 02:52 PM
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Re: Return
@Sh91 You can use your own packaging and print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband
Remember to keep your proof of posting.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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