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This discussion topic has been answered Discussion topic: Replacement sky glass remote

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This message was authored by: XMel

Replacement sky glass remote

Is there any way for me to order another remote without going through Amazon (tried twice and problems with bothe remotes)

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This message was authored by: Jporch316 Answer

Re: Replacement sky glass remote

Posted by a Superuser, not a Sky employee. Find out more

@XMel wrote:
Is there any way for me to order another remote without going through Amazon (tried twice and problems with bothe remotes)

Hi @XMel 

 

amazon is the only official site see link below 

 

https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

 

There are several used / new options available on eBay 

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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This message was authored by: Jporch316 Answer

Re: Replacement sky glass remote

Posted by a Superuser, not a Sky employee. Find out more

@XMel wrote:
Is there any way for me to order another remote without going through Amazon (tried twice and problems with bothe remotes)

Hi @XMel 

 

amazon is the only official site see link below 

 

https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

 

There are several used / new options available on eBay 

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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This message was authored by: Angel_Aka

Re: Replacement sky glass remote


@XMel wrote:
Is there any way for me to order another remote without going through Amazon (tried twice and problems with bothe remotes)

Follow the troubleshooting here and at the end of it there should be the option to order a replacement remote under warranty direct from Sky:

https://www.sky.com/help/articles/remote-control-help-sky-glass

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