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This message was authored by: AH-SF

Reboot required every day

I have had sky glass for about a month now. The first time each day the TV is turned on, we get the menu but no programme on any channel or app will load. A reboot is done then it works. So essentially we have to reboot the tv each day before it will work. Any idea if this is common or if there is a fix or is it a faulty tv?

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This message was authored by: Fothergill1 Answer

Re: Reboot required every day

Posted by a Superuser, not a Sky employee. Find out more

Hi @AH-SF and welcome to the forum

I had a similar issue when I first got a Glass TV about 3 years ago.  I found the following worked for me: Go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON as this will stop your Glass TV losing the network connection when it is in standby.

 

I would also turn OfF the overnight power saving ans it makes little to no difference to your electricity consumption and can help with reliability. 

 

 

 

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This message was authored by: Fothergill1 Answer

Re: Reboot required every day

Posted by a Superuser, not a Sky employee. Find out more

Hi @AH-SF and welcome to the forum

I had a similar issue when I first got a Glass TV about 3 years ago.  I found the following worked for me: Go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON as this will stop your Glass TV losing the network connection when it is in standby.

 

I would also turn OfF the overnight power saving ans it makes little to no difference to your electricity consumption and can help with reliability. 

 

 

 

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This message was authored by: AH-SF

Re: Reboot required every day

Thanks. I will try this and will wait and see tomorrow if it has worked!

This message was authored by: Anonymous

Re: Reboot required every day

@AH-SF I do still get this error from time to time despite having my settings as detailed earlier. When it happens I just hit the stand by button on my remote and turn it back on straight away. 

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This message was authored by: AH-SF

Re: Reboot required every day

Turning off the overnight power saving seemed to work.

Thanks. 

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