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This message was authored by: bodybag1972

Rakuten TV

Good morning to you all.  A simple question that somebody may be able to answer.  I've had Rakuten TV for years now but I'm unable to find an extension for it on my Sky Glass TV.  Is this a known issue, or am I missing something?


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This message was authored by: MarkGoldsmith Answer

Re: Rakuten TV

Posted by a Superuser, not a Sky employee. Find out more

@bodybag1972 wrote:

Good morning to you all.  A simple question that somebody may be able to answer.  I've had Rakuten TV for years now but I'm unable to find an extension for it on my Sky Glass TV.  Is this a known issue, or am I missing something?


The Rakuten TV app isn't available on Sky Glass.

 

Sky Glass runs on a proprietary operating system and doesn't have an app store, so you can't install other apps and can only use the ones provided by Sky. If you want to use other apps your best bet is to use an Amazon Fire Stick or a Roku TV stick and plug into one of the HDMI ports of the Glass.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Rakuten TV

Posted by a Superuser, not a Sky employee. Find out more

@bodybag1972 wrote:

Good morning to you all.  A simple question that somebody may be able to answer.  I've had Rakuten TV for years now but I'm unable to find an extension for it on my Sky Glass TV.  Is this a known issue, or am I missing something?


The Rakuten TV app isn't available on Sky Glass.

 

Sky Glass runs on a proprietary operating system and doesn't have an app store, so you can't install other apps and can only use the ones provided by Sky. If you want to use other apps your best bet is to use an Amazon Fire Stick or a Roku TV stick and plug into one of the HDMI ports of the Glass.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: bodybag1972

Re: Rakuten TV

Thanks Mark.

 

I'll look at one of those as an option.

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