This discussion topic has been answered Discussion topic: Question re Sky Glass and puck
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Message posted on 27 Jun 2026 09:23 PM
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hi got the Sky Glass tv today with my Sky glass puck box. No instructions. its is working ok but does this litte box replace my old large sky box that is connected to the satellite dish? and why have i got 2 identical remotes, one with the tv and one with the puck box?
I haven't plugged in the old large sky box and its all working so seems to suggest its not needed?
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Message posted on 27 Jun 2026 09:33 PM
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@DBN Sky Glass & The Stream Puck replace Sky Q as you can't have 2 different subscription types on your account, youll need to return the Q box when Sky send you packaging, usually after the cool off period
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 27 Jun 2026 09:33 PM
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@DBN Sky Glass & The Stream Puck replace Sky Q as you can't have 2 different subscription types on your account, youll need to return the Q box when Sky send you packaging, usually after the cool off period
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 27 Jun 2026 09:45 PM
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Re: Question re Sky Glass and puck
thank you. so the external satelite dish is no longer needed?
Message posted on 27 Jun 2026 09:54 PM
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Re: Question re Sky Glass and puck
Nope not needed. Just a point though the Glass TV and the puck are seperate. You use the puck on a 2nd TV, not the Glass TV, ie bedroom. So two remotes are standard.
Message posted on 27 Jun 2026 09:56 PM
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Re: Question re Sky Glass and puck
i have it plugged into the glass tv . I dont have a 2nd one. So I dont actually need it? ta
Message posted on 27 Jun 2026 09:57 PM
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Re: Question re Sky Glass and puck
In that case cancel Whole Home, I presume you have it, and save money.
Message posted on 27 Jun 2026 10:08 PM
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Re: Question re Sky Glass and puck
thank you! I didnt know this and have cancelled it
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