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Discussion topic: Possible charge on Prime

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This message was authored by: Stu29

Possible charge on Prime

I watched Robin Hood on 7 day free trail on Prime. How do I ensure I don't get charged after the 7 days is up. ?

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This message was authored by: 2muchTV

Re: Possible charge on Prime

Suggest you unsubscribe via the same method/channel you subscribed e.g. if you joined via Apple you unsubscribe via Apple etc.

 

I generally cancel immediately after subscribing as you keep all the benefits for the period you subscribed for.

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £31 pm (till October 2026)
2.5Gbps FTTP (Digi) £20 pm
3 x Asus XT9 mesh
65" Samsung S92C OLED TV
6 other streaming TVs
This message was authored by: mikealanr

Re: Possible charge on Prime

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stu29 

 

Bear in mind sky has nothing to do with the billing for Amazon. You will need to follow the advice given by Amazon here: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=G8637923FFWAR2YH

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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