Discussion topic: Playlist gone
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Message posted on 09 May 2026 11:39 AM
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Playlist gone
Good morning all. I have seen this has happened a few times to others now, has anyone managed to solve the playlist disappearing? Mine has been gone for 2 days now on glass gen 2 and the puk.
I have unplugged everything and left it all for a good 30 minutes, carried out resets etc and still nothing back.
spoken to tech this morning, and don't seem to have an answer for it?
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Message posted on 10 May 2026 09:35 AM
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Re: Playlist gone
Hello Dave0305, thanks for joining our Community and taking the time to make your first post! 🥳~
We're sorry you're getting in touch with us to report an issue with your Playlist. I'll send you an invite to a private chat shortly and we can help you get things sorted.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
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