Hi @XGeeX
Usually points to poor connectivity. What broadband speed do you have and what speed is your glass getting? You can check in Netflix (Profile Pic > Get Help? > Connectivity Check)
Sky say you need 25Mbps for HD, 30Mbps for UHD and 35Mbps if using multiple pucks / Glass TVs.
You may get more stability using an ethernet cable, or homeplugs.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
