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This discussion topic has been answered Discussion topic: Pay less

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This message was authored by: Jax02

Pay less

I want basic t v from sky as l Can't afford what you charge me


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This message was authored by: mikealanr Answer

Re: Pay less

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jax02 

 

Your not talking to sky. This is a customer helps customer community. If you are outside your minimum term you can cancel or reduce your subscription.

 

If you are suffering from financial issues you should raise this with sky asap to review your options in line with this guidance: https://www.sky.com/help/articles/support-with-financial-difficulty

 

Hope you get sorted.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Pay less

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jax02 

 

Your not talking to sky. This is a customer helps customer community. If you are outside your minimum term you can cancel or reduce your subscription.

 

If you are suffering from financial issues you should raise this with sky asap to review your options in line with this guidance: https://www.sky.com/help/articles/support-with-financial-difficulty

 

Hope you get sorted.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: Dazzasky

Re: Pay less

Posted by a Superuser, not a Sky employee. Find out more

@Jax02 wrote:

I want basic t v from sky as l Can't afford what you charge me


Then you need to call Sky @Jax02 

This message was authored by: TimmyBGood

Re: Pay less

Posted by a Superuser, not a Sky employee. Find out more

@Jax02 

 

The minimum content subscription on Glass is 'Essential TV' : without that it reverts to the digital terrestrial television tuner. You'll also need to eventually complete any outstanding finance repayments, although it's possible to request a temporary payment holiday.

 

https://www.sky.com/help/articles/sky-payment-holiday 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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