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Discussion topic: Passant

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This message was authored by: China2804

Passant

Hi my sky glass TV keep losing it's picture 

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This message was authored by: Ellie_TV

Re: Passant


@China2804 wrote:

Hi my sky glass TV keep losing it's picture 


Have you checked your broadband connection? This is often the source of issues with Sky Glass. 

What speed is the TV receiving? To find out, open the Netflix app, navigate to the get help menu and run a network check. 

Sky Glass needs a fast (25Mbps+) and stable connection in order to function. 

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