This discussion topic has been answered Discussion topic: Paramount plus doesnt work since i changed to sky glass
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Message posted on 14 Jul 2024 10:49 AM
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Paramount plus worked fine untill I changed to sky glass, I have all the right packages for it as they haven't changed, it just won't let me log into paramount plus now.
Any help?
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Message posted on 14 Jul 2024 11:25 AM
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@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):
https://www.sky.com/help/articles/sky-marketplace-upgrade
You should be able to re-register as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
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Message posted on 14 Jul 2024 10:57 AM
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Re: Paramount plus doesnt work since i changed to sky glass
Did you change from Sky Q ... you'll need to relink your accounts🙁
Message posted on 14 Jul 2024 11:25 AM
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@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):
https://www.sky.com/help/articles/sky-marketplace-upgrade
You should be able to re-register as follows:
Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions
Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.
Also, see the following link:
https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"
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