New Sky Glass Update - apps missing

[CPaginton]

So my Sky glass updated this morning, and now there is no section displaying the Apps.

Where have they gone?

[MarkGoldsmith]

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@CPaginton wrote:

So my Sky glass updated this morning, and now there is no section displaying the Apps.

Where have they gone?

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Have you tried a reboot?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

[CPaginton]

We cant even get any channels loading either.

All since this update overnight.

[CPaginton]

There is only factory reset option, is this what you mean?

[Gincap]

Try unplugging from the mains give it a minute or so then power back up. Reset is very last option!

[MarkGoldsmith]

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@CPaginton wrote:

There is only factory reset option, is this what you mean?

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Nope - i don't mean the reset option i mean the restart option.

The other option is to turn it off at the plug for a minute or so, but its typically best to use the restart options as per the instructions provided earlier as that does a clean reboot of the TV.