Netflix bugging

[Kira92]

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

[Me134]

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@Kira92 wrote:

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

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If this is via Sky Stream then perhaps someone could move it to the correct forum?

That said, I have Q but the Apps on my Samsung give better video and better audio although Q is quite old now, perhaps the Stream Apps are better?

[oj01]

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@Kira92 wrote:

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

---

Sky Q, Sky Stream or Sky Glass?

[Dazzasky]

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@oj01 wrote:

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@Kira92 wrote:

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

---

Sky Q, Sky Stream or Sky Glass?

---

Presumably Sky Glass as they state they have had the tv less than 2 weeks. 

[Me134]

---

@Dazzasky wrote:

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@oj01 wrote:

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@Kira92 wrote:

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

---

Sky Q, Sky Stream or Sky Glass?

---

Presumably Sky Glass as they state they have had the tv less than 2 weeks. 

---

Or Steam?

[Dazzasky]

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@Me134 wrote:

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@Dazzasky wrote:

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@oj01 wrote:

---

@Kira92 wrote:

New to Sky. Kess than 2 weeks had the TV. 

My connection is fine (I am with Virgin) 

Paying for Sky Ultimate with Sky Cinema and Netflix. Was watching a movie all fone, changed to a different one, was bugging at 20% then stopped loading. Tried another movie. Again, was loading at 20% then stopped. Refreshed apps in settings and also clicked on "reload netflix"

Still nothing

My LG tv was better, regret it now

Never had issues 

Could even cast my phone to the TV

Sky, I can't even do that 

Not even use Bluetooth connected woth my phone. Have to connect using Headset

---

Sky Q, Sky Stream or Sky Glass?

---

Presumably Sky Glass as they state they have had the tv less than 2 weeks. 

---

Or Steam?

---

Stream isn't a "tv" @Me134 

[Me134]

@DazzaskyAh, yes I read "less than 2 weeks had the TV" as just Sky TV in general but "My LG tv was better, regret it now" should have been a bigger clue 🙄

[Me134]

@Kira92 Maybe try a hardwired connection to the router rather than using WiFi.

[Kira92]

Sorry

Yes Sky Glass

First time using this platform 

[Jporch316]

@Kira92 

What speed is your internet connection?