This discussion topic has been answered Discussion topic: Netflix Subscription
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Message posted on 30 Dec 2025 10:54 AM
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I have Netflix standard with adverts. I wanted to watch the programme Sanctuary but there is a warning that I can't watch it without upgrading to Netflix without ads subsription (extra £6/month). Can I upgrade to Netflix without ads, watch all the epsiodes of my programme then downgrade back to the free subscription with ads or am I stuck paying the extra £6/month?
Many thanks
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Message posted on 30 Dec 2025 11:32 AM - last edited: 30 Dec 2025 11:34 AM
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You can do this within the MySky app or MySky account online, under Your Products > Manage >TV Packs
It will be on a monthly basis, so make sure you cancel the upgrade before the month ends, so you are not billed for an extra month.
You change back to the Netflix ads tier on MySky as above.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on 30 Dec 2025 11:32 AM - last edited: 30 Dec 2025 11:34 AM
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You can do this within the MySky app or MySky account online, under Your Products > Manage >TV Packs
It will be on a monthly basis, so make sure you cancel the upgrade before the month ends, so you are not billed for an extra month.
You change back to the Netflix ads tier on MySky as above.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 30 Dec 2025 01:48 PM - last edited: 30 Dec 2025 01:49 PM
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Re: Netflix Subscription
Incidentally that happens when the content owner hasn't given Netflix permission to distribute their creation alongside advertising.
https://help.netflix.com/en/node/127831
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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