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Discussion topic: My sky glass keeps freezing

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This message was authored by: Kate+culley

My sky glass keeps freezing

My sky glass keeps freezing  the programs will go fuzzy and then the program will run quickly for a few seconds and it does this constantly on ITV 3 and BBC 1 

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This message was authored by: MarkGoldsmith

Re: My sky glass keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

Is the Sky Glass connected via Wifi? If so make sure the router is correctly positioned ( i.e not in a cupboard, not low down like being on the floor and being away from things like radiators) as this will help reduce Wifi interference.

 

What broadband speed are you getting to your property?

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