My Sky option to manage your account

[TJ+54]

Anyone else unable to select the My Sky option on Sky glass.Unable to get to it for a couple of days now 

[Anonymous]

Is there a message that appears when you try?

[TJ+54]

MYSKY_7998 and a message we will be back soon try later.I might of misled the issue ( half asleep) I can select MY SKY but when the options come up bills,apps etc whichever option I choose that message appears

[Anonymous]

Do those things appear on the MySky mobile app out of interest?

I think this one sounds like something for Sky to investigate though. You might need to contact them directly, or perhaps another member could escalate this for you. 

[TJ+54]

Many thanks for your time,take care 👍

[Jporch316]

@TJ+54 

I have escalated your issue to the online sky community support team. Please oook out for an invitation to chat 

I would also advise you to pull the plug from the tv for a few minutes to see if this clears the glitch 

[TJ+54]

Many thanks for that,will give it a go 👍

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @TJ+54.