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Discussion topic: Lagging

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Avatar for Jane1110
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This message was authored by: Jane1110

Message posted on ‎11 Aug 2025 07:14 AM

Lagging

Changing channel or getting to the menu page takes a second to move 

driving me mad 

can anyone help? 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎11 Aug 2025 07:31 AM

Re: Lagging

Posted by a Superuser, not a Sky employee. Find out more

If you have not done so, try a restart of your Sky Glass TV
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV  will perform a reboot. It will take a few minutes to complete.

 

Also, try a reboot of your broadband router and after that is back up do a settings restart, as above.

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