If you have not done so, try a restart of your Sky Glass TV
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass TV will perform a reboot. It will take a few minutes to complete.
Also, try a reboot of your broadband router and after that is back up do a settings restart, as above.
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q.
Click here to read
