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This message was authored by: Abdn607

Internet connection

Hi, 

 

Just looking for some advice,

 

What Is the best way to connect my gen 2. 

WiFi or ethernet? 

 

Router is fast enough and I have the option of ethernet if that is better. 

 

It is currently connected through ethernet but I have left the WiFi option in settings to ON, not sure if this is correct. 

 

I also have one Puck connected


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This message was authored by: Fothergill1 Answer

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Abdn607

 

Router is fast enough and I have the option of Ethernet if that is better. 

Ethernet is generally more stable but if you have problems the try WiFi.  I have good stable WiFi and cannot even tell the difference between Ethernet or WiFi on my setup.

 

Note - The Ethernet port is limited to 100mbps but this if way more than you need for streaming even in 4K.

 

It is currently connected through Ethernet but I have left the WiFi option in settings to ON, not sure if this is correct. 

No, if you are connected via Ethernet then the WiFi must be turned off in settings.  Only have it on if you are connecting by WiFi.

 

 

 

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This message was authored by: Fothergill1 Answer

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Abdn607

 

Router is fast enough and I have the option of Ethernet if that is better. 

Ethernet is generally more stable but if you have problems the try WiFi.  I have good stable WiFi and cannot even tell the difference between Ethernet or WiFi on my setup.

 

Note - The Ethernet port is limited to 100mbps but this if way more than you need for streaming even in 4K.

 

It is currently connected through Ethernet but I have left the WiFi option in settings to ON, not sure if this is correct. 

No, if you are connected via Ethernet then the WiFi must be turned off in settings.  Only have it on if you are connecting by WiFi.

 

 

 

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If it has helped please give it a "Like"

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This message was authored by: Jporch316

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

The devices were built for WiFi so if you have good coverage or a mesh system 100% use WiFi ..........

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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