0

Discussion topic: I want to contact customer service

Reply
This message was authored by: Mariambibi

I want to contact customer service

I have had enough of sky and their shirt cominicatuon. Is it hard to pick up the phone and take calls! I don't want to speak to some bas**rd robot that keeps saying " our lines are closed " it's flipping 2:30 how are your lines closed! I can't get through to any department! I no longer want to be a sky customer what don't they understand??? Good for nothing! I want you guys to contact me now!

Reply

All Replies

This message was authored by: Amigo

Re: I want to contact customer service

Agreed, i'm trying to change an installation and it just says some nonsense like "glass customer" then disconnects.

This message was authored by: Exiled-in-HH

Re: I want to contact customer service

How did you obtain the telephone numbers you are using?

=============•===========
This message was authored by: Amigo

Re: I want to contact customer service

Website and text message. I've tried a few numbers

This message was authored by: Exiled-in-HH

Re: I want to contact customer service

@Amigo  Which website ... if you complete online troubleshooting you will be given a single telephone number😉

=============•===========
This message was authored by: Amigo

Re: I want to contact customer service

The sky website. I used two different numbers from there for sky q and sky stream. Likewise i got a third number from the sky help sms

This message was authored by: Mark39

Re: I want to contact customer service

Posted by a Superuser, not a Sky employee. Find out more

Contact Centres are open now.

This message was authored by: TimmyBGood

Re: I want to contact customer service

Posted by a Superuser, not a Sky employee. Find out more

@Mariambibi wrote:

 

 it's flipping 2:30 how are your lines closed! 

 


Sometimes the entire telephone support operation is temporarily suspended for whole-organisation training.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for Mariambibi
Level 1 icon
Topic Author
This message was authored by: Mariambibi

Re: I want to contact customer service

I got through to customer service with this number : (Removed)

 

at 11:01am 

 

so call before 12 guys if you want to speak with a representative and not a robot!!!

 

Moderator note: Removed phone number

This message was authored by: Exiled-in-HH

Re: I want to contact customer service

The best phone number for any issue is BEST obtained by simply completing TROUBLESHOOTING😉

=============•===========
Reply