Discussion topic: How do I switch off audio description from my Sky Glass

This message was authored by: woodenhead · ‎14 Dec 2021

How do I switch off audio description on my Sky Glass tv

This message was authored by: Jayboy1990 · ‎14 Dec 2021

Press button with three dots upper left.

then across to audio desc. And select to turn off.

——————————————————————————————————

*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
Plenty of Apple tech

View this Answer within the discussion

This message was authored by: Jayboy1990 · ‎14 Dec 2021

Press button with three dots upper left.

then across to audio desc. And select to turn off.

——————————————————————————————————

*PLEASE if you have been helped 'like' the response. Been given an answer from a member PLEASE mark as the answer*
I help out where I can in the Sky Glass forum, maybe a superuser but not a sky employee.

Sky glass 55”Anthracite - Stand mounted - Ethernet

Virgin media broadband 350mbps
Sky mobile - iPad and iPhone 13 pro max
Plenty of Apple tech

This message was authored by: Origto · ‎14 Dec 2021

Click on the three dots on the remote control (right under the power on/ off button)

you will find the option there

This message was authored by: luton1234 · ‎28 Feb 2022

Won't turn off. Already says turned off in settings and comes on randomly. Any ideas?

This message was authored by: Sky-by-night · ‎28 Feb 2022

@luton1234 wrote:
Won't turn off. Already says turned off in settings and comes on randomly. Any ideas?

@luton1234 I have exactly the same issue whilst watching BBC1. Tried turning TV off at mains and re-booting, but problem still persists. It's so annoying!!

This message was authored by: Mazzle · ‎28 Feb 2022

we have the same issue too !! Only BBC1 and will not turn off, even though in settings it is set to off. Very very annoying

This message was authored by: luton1234 · ‎28 Feb 2022

Sky have just ordered us another glass tv saying it must be faulty 🤷🏻‍♂️

This message was authored by: Chrisee · ‎01 Mar 2022

@luton1234 highly unlikely to be a TV fault suspect the agent was trying to offer you something. Likely it was an issue at the BBC end on one of the regional versions of BBC1. Faults with particular channels are best reported to viewerR@sky.uk if its BBC1 give them the regiobal version you have on your Glass TV.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: luton1234 · ‎01 Mar 2022

I agree that it isnt probably the TV but that is what the call handler said. It has never happened in 20 years of being with Sky but twice now on two different Sky glass TV's. Before I report it to your suggested e-mail address who are they?

This page has been archived

Discussion topic: How do I switch off audio description from my Sky Glass

How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

All Replies

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Re: How do I switch off audio description from my Sky Glass

Was this discussion not helpful?

Search Sky Community

Start a new discussion