TV Guide

[Mhlllllll]

The new location for tv guide on the Home Screen is absurd - very inconvenient - Sky, please change it back!!

[C-and-D]

Mine's changed again. TV Guide now on row 11 and still no sign of Currently Playing - so not much improvement really.

I'm ever hopeful it'll return to how it was...

[KevNewMedia]

Morning @Dave+dingers @5naz @PaulB1956 @Millstar @turboman999 @DI_Gadget @MartinV 

Thanks for your feedback and for making us aware of this change.

I'm struggling to picture what you are seeing. Can you provide some pictures, please, so that we can best support you?

[Edshaz]

Strange when I go to home screen the playlist is one click down and tv guide is two clicks down. Not had the puck long I wonder if they are somehow targeting uses by their previous usage.

[KevNewMedia · Accepted solution]

Hi Everyone

Thanks again for reporting this problem.

We're sorry about this configuration problem. Our support teams have advised that it should now be resolved. Can I ask you to check and let us know if that's the case, please?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

[Suskha]

@KevNewMedia I still have empty playlists (mentioned in another thread). Rebooted again but no difference.

Please assist - had years worth of content in our Playlists.

[Dazzasky]

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@Suskha wrote:

@KevNewMedia I still have empty playlists (mentioned in another thread). Rebooted again but no difference.

Please assist - had years worth of content in our Playlists.

---

This thread is not about empty playlists but rather about the Home Screen layout. As you have already started a thread there is no need to post in this thread. @Suskha 

[PaulB1956]

@KevNewMedia

I have only had time to power on and check the home screen but can confirm that the TV Guide and Favourites are back where they were.

I will double check my Playlist tonight and the back button and hope it now shows Currently Playing.

[ards]

Now, starting from top....

Recent channels 

Playlist

TV Guide

Continue Watching. 

....so that's good thanks👍 

....but still need to scroll down past some promotional rows that I'm not interested in to get to the Apps & Inputs row, and then need to scroll past too many more rows to get to the Settings etc row. 🤔

[KevNewMedia]

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@ards wrote:

Now, starting from top....

Recent channels 

Playlist

TV Guide

Continue Watching. 

....so that's good thanks👍 

....but still need to scroll down past some promotional rows that I'm not interested in to get to the Apps & Inputs row, and then need to scroll past too many more rows to get to the Settings etc row. 🤔

---

Thanks for confirming, appreciate it @ards 

If you press the 'three dots' button on the remote and scroll to the right, settings also appear there. Regarding the apps & inputs location, I've sent that feedback on.

[C-and-D]

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@KevNewMedia wrote:

Hi Everyone

Thanks again for reporting this problem.

We're sorry about this configuration problem. Our support teams have advised that it should now be resolved. Can I ask you to check and let us know if that's the case, please?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

---

I can also confirm normality has been restored.

Appreciated the speedy response to this.

[PaulB1956]

@KevNewMedia

All back to normal.
Please don't do that again, ever 😭

[KevNewMedia]

Thanks, everyone, for coming back to me.

I'm going to close this thread - thank you for using the Community 🙂