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This discussion topic is read only This discussion topic has been answered Discussion topic: Homescreen layout changed

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This message was authored by: DI_Gadget

Re: Homescreen layout changed

Such a pain in the butt that Sky have changed the whole layout of the Home Page to include all **bleep** like Mvmnt & Curvy Bride Designs 😡 instead of the straight forward Favourites, Last used Apps, TV Guide & Play Lists up top.   The whole family are having a melt down about it.

 

Lesson #1: How to annoy your loyal Customer Base

This message was authored by: Suskha

Re: Playlist gone, how do i get it back ?

ok will wait - however, it was like this two days ago 😓

This message was authored by: MartinV

Re: Homescreen layout changed

That's exactly why they have done it to try and advertise programs for channels or apps you don't have so you are tempted to subscribe

 

I do agree I wish there was a way you could customise your own homepage so it doesn't show apps you are 100% not into! 

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My Set up:
Sky Glass Gen 1 + Sky Ultimate TV + Sky Sports + Sky Cinema + Ad Skipping
This message was authored by: PaulB1956

What happened to my TV Guide and Favourites?

Powered on my Sky Stream this evening and couldn't find the TV Guide or my Favourites..... I eventually found them 20 clicks down the page! It's unbelievable and frankly makes Sky unusable. Also the Currently Playing has disappeared so if you want to check your favourites or look at the Guide you no longer have a way to go back to the program you were watching unless you traverse to the guide, find your channel and click back into the programme. I honestly can't see why any designer would make this change to a customer interface. I need this to go back to how it was yesterday (Sunday 8th March 2026) or I am going to have to cancel Sky because it's just unusable. FYI I have tried a power off and a reset.
This message was authored by: Jporch316

Re: What happened to my TV Guide and Favourites?

Posted by a Superuser, not a Sky employee. Find out more

@PaulB1956 


see thread 

 

https://helpforum.sky.com/t5/Sky-Glass/Homescreen-layout-changed/td-p/5227711

 

@lettice  can you merge please 

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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


This message was authored by: Dazzasky

Re: What happened to my TV Guide and Favourites?

Posted by a Superuser, not a Sky employee. Find out more

@PaulB1956 wrote:
Powered on my Sky Stream this evening and couldn't find the TV Guide or my Favourites..... I eventually found them 20 clicks down the page! It's unbelievable and frankly makes Sky unusable. Also the Currently Playing has disappeared so if you want to check your favourites or look at the Guide you no longer have a way to go back to the program you were watching unless you traverse to the guide, find your channel and click back into the programme. I honestly can't see why any designer would make this change to a customer interface. I need this to go back to how it was yesterday (Sunday 8th March 2026) or I am going to have to cancel Sky because it's just unusable. FYI I have tried a power off and a reset.

That's not normal, my Home Screen certainly isn't like that. It will probably revert back to normal at some point @PaulB1956 

This message was authored by: Gaylejo

TV Guide

When pressing the home button, my tv guide used to be near the top of the page, I now have to scroll to the bottom of the page to view it

This message was authored by: mikealanr

Re: TV Guide

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gaylejo 

 

There seems to been some new rails or adverts added. The layout of the home screen can and does change and isn't customisable and this is under sky's control.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by: 5naz

Re: Homescreen layout changed

Same issue. Home Screen has completely changed. 

It now shows:

 

Settings / Search / My Sky / Help

 

Followed by all the rows of tiles. TV guide is all the way down after multiple clicks. 

Utterly rubbish. 

Somebody mentioned that it happens all the time, however, this is the first ever time the Home Screen has changed for me. 

Turn it back to how it was. 

This message was authored by: 5naz

Re: TV Guide

Same issue here. Very annoying. 

This message was authored by: 5naz

Re: TV Guide

This is the first time the layout of my Home Screen has ever changed?!

This message was authored by: Gaylejo

Re: TV Guide

Mine too! You literally have to scroll to the bottom.

This message was authored by: Gfurm

Re: Sky Stream home layout change

Shocking change.

14 clicks to go to TV guide. There is no way to go back to current channel if you opened menu, so 14 clicks to get to TV guide and more clicks to find your current channel. Whoever pushed that to customers is most likely not using it at all.

Borderline unusable and I'm tied in the contract for 7 months.

This message was authored by: C-and-D

Re: Sky Stream home layout change

That's a fair point. Pressing the menu button or Back/exit - you could always quickly see the "currently playing" tile and select it with a couple of clicks... not anymore.

I'm hoping this new rollout will revert once they've pushed the streaming channels/Sky exclusives/dramas down everyone's throats.

 

This message was authored by: ards

Re: Sky Stream home layout change

Our TV Guide is now conveniently located on row 35 of the Home screen .

Playlist now on row 36 .

Can't see the recent channels/apps row anywhere. 

 

Surely that can't be deliberate???🤷  It's so annoying! 🤬

 

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