Discussion topic: Glass tv broken
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Message posted on 23 Aug 2026 12:35 PM
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Glass tv broken
My granddaughter has hit my sky glass tv but the screen is still in tact can it b fixed
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Message posted on 23 Aug 2026 12:59 PM
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Re: Glass tv broken
@Shazjamieson wrote:My granddaughter has hit my sky glass tv but the screen is still in tact can it b fixed
How is broken? If it your granddaughter is only very young she must be very stronge or Sky glass tvs are very fragile.
Message posted on 23 Aug 2026 01:22 PM
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Re: Glass tv broken
@Shazjamieson It will depand on the damage, however if it's the screen that can't be repaired, any accidental damage caused to the set will need to be covered either out of pocket or via your home insurance if covered.
https://www.sky.com/help/articles/sky-glass-tv-repairs
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 23 Aug 2026 02:01 PM - last edited: 23 Aug 2026 02:02 PM
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Re: Glass tv broken
@Shazjamieson wrote:
My granddaughter has hit my sky glass tv but the screen is still in tact can it b fixed
Essentially no: not if the panel is damaged (cracks or LCD rupture) which is visible when it's switched on.
Basically Sky doesn't do repairs anyway: hardware is swapped out if it fails under warranty, but that doesn't cover accidental or deliberate damage.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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