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Discussion topic: Glass Air Powers On Randomly

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This message was authored by: Gincap

Glass Air Powers On Randomly

As title no idea what's going on here 🫤. 

I've had the 43" Air wall mounted in the kitchen for a month or so now, no issues with it until recently. The TV just powers up to the home page for no reason. All settings for power on by sound or movement are switched off. 

I've woken in the morning went to make my coffee and it was on today went shopping came home and it's on and just now went in the kitchen and it's on. 

I can't say I'm happy with it just powering up especially if I'm not home so will turn off at the mains which is obviously not ideal. 

Any other reports of this and better still a solution 🤔

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This message was authored by: MarkGoldsmith

Re: Glass Air Powers On Randomly

Posted by a Superuser, not a Sky employee. Find out more

@Gincap wrote:

As title no idea what's going on here 🫤. 

I've had the 43" Air wall mounted in the kitchen for a month or so now, no issues with it until recently. The TV just powers up to the home page for no reason. All settings for power on by sound or movement are switched off. 

I've woken in the morning went to make my coffee and it was on today went shopping came home and it's on and just now went in the kitchen and it's on. 

I can't say I'm happy with it just powering up especially if I'm not home so will turn off at the mains which is obviously not ideal. 

Any other reports of this and better still a solution 🤔


Thats strange, i've not seen that on my Glass Air. My only guess would have been the microphone was detecting sound and thus turning itself on (which has been a known issue with the Air previously but that particular bug would have the TV turn on and then immediately off again), but as you have said you have disabled the microphone on the TV so it doesn't sounds like its related to that issue.

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This message was authored by: Gincap

Re: Glass Air Powers On Randomly

It's weird was ok first thing had my shower went for my Weetabix 😂 and it was on again this morning 😳. 

I'll run through all the settings again today turning microphone etc on leave it an hour and turn all off again power off etc and see how it goes. 

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This message was authored by: Gincap

Re: Glass Air Powers On Randomly

Did as I suggested above and left powered overnight, so far so good 🤞🏻

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