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Discussion topic: Flicking off channels

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This message was authored by: Coup

Flicking off channels

Keeps flicking out of the programmes and has the note programme loading in corner then flicks off to main screen again. 

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This message was authored by: Jporch316

Re: Flicking off channels

Posted by a Superuser, not a Sky employee. Find out more

@Coup wrote:

Keeps flicking out of the programmes and has the note programme loading in corner then flicks off to main screen again. 


Hi @Coup 

 

@if a restart or pulling the plug doesn't fix it it could be due to a poor wifi signal reaching the set. 

try opening the native Netflix app, going to settings then running a network check. This should give you an indication of the speed being received by glass. You will need at least 30-35mbs to run glass 

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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


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