Fast forward

[Vickit661]

Hi, if I try to go any faster than 12, it seems to get stuck and then rewinds itself, any ideas how to fix this?

[Jporch316]

Hi @Vickit661 

have you tried either pulling the plug for a few minutes or going into settings and selecting restart ?

often clears strange glitches !

[Fothergill1]

Hi @Vickit661 Sometimes if I Fast Forward at 30 times speed when I press stop instead of playing the programme it slowly rewinds for a bit.  I have not found any way to stop this so if it happens I just use the voice control on my remote and give commands such as "Forward 3 minutes" etc.  I have rebooted but it still happens some of the time.

TBH it doesn't worry me as it is so easy to use the remote voice control to get around the problem.

[LKeigh]

So annoying. Fast forward on some channels is about the same speed as just playing it. Kind of pointless paying for ad skipping.

It's like sky don't have bandwidth to handle the feature.

And before someone suggests turn it of and on again, it's been happening for months. I also have 1Gbps fibre so nothing my end.

[TJ109]

It's so annoying, I try to fast forward on 12 and it stops and then goes backwards and then resets itself. What's the point of having fast forward, come on Sky sort it please!!