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Discussion topic: Ethernet connection

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Avatar for Spyglass
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This message was authored by: Spyglass

Message posted on ‎02 Jan 2026 06:59 PM

Ethernet connection

Can somebody help? I am trying to connect my Skyglass TV via an ethernet cable. The TV says 'No IP address found' and 'If IP address allocation is disabled on your router you will need to enable this before continuing'.

 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎03 Jan 2026 08:42 PM

Re: Ethernet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Spyglass 

 

Who is your ISP? Is it a standard set up? I.e. are you using isp kit? Do you know if DHCP is enabled?

 

I would power off your TV, reboot your router, wait for it to come back online and then try again. Also out of interest what happens if you connect via WiFi?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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