Disney+

[Michelle100681]

Hi, I have a disney+ account and have 5 users, so pay the extra, £14.99 I think. 

When I try to log in on glass, it says all set up, but then takes me to the screen below.

Can anyone help please?

 

[Angel_Aka]

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@Michelle100681 wrote:

Hi, I have a disney+ account and have 5 users, so pay the extra, £14.99 I think. 

When I try to log in on glass, it says all set up, but then takes me to the screen below.

Can anyone help please?

 

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You should probably check exactly what you're paying £14.99 for. That's what Disney+ Premium costs and allows streaming on 4 devices at once within the same household. 

Have a read of this - it has all the official information about the Disney+ household:

https://help.disneyplus.com/en-GB/article/disneyplus-subscription-sharing 

Your photo suggests that your subscription is being used predominantly at another address as it's asking you to confirm that you are away from home, which I assume you aren't?

[peter-marlow+1966]

You can only have disney plus on a max of 4 screens i think you will find but please check

[peter-marlow+1966]

Disney plus perm with sky on four devices is only £9 amonth