Disney+

[Queric]

I am stuck in a Disney+ subscription confirmation loop. How can I resolve this - it seems to be a known issue so why has it not been fixed or a fix posted so that users can resolve?

[Jporch316]

---

@Queric wrote:

I am stuck in a Disney+ subscription confirmation loop. How can I resolve this - it seems to be a known issue so why has it not been fixed or a fix posted so that users can resolve?

---

What have you tried so far ? Have you restarted from the settings ? Pulled the plug for a few minutes ? Tried the refresh app option in the puck settings?

are you able to log into Disney on another device? 

[Queric]

I have tried all your suggestions and none work.

[Jporch316]

---

@Queric wrote:

I have tried all your suggestions and none work.

---

Would you like me to escalate your post to the online sky community support team ?