0

Discussion topic: Disney premium

Reply
This message was authored by: RobinSnowdon60

Disney premium

Just paid to upgrade to disney premium but picture quality is still in hd
Reply

All Replies

This message was authored by: Coley-W95

Re: Disney premium

Posted by a Sky employee

Hi there @RobinSnowdon60, sorry to see that you're experiencing issues with the picture quality on Disney+ since upgrading to Premium. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply