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Discussion topic: Disney+ is Now Included in Most TV Packages!

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This message was authored by: KevNewMedia

Disney+ is Now Included in Most TV Packages!

Posted by a Sky employee

Hi everyone,

 

From 17 March, Disney+ Standard with Ads is now part of the Sky package for Sky Q/Glass/Stream customers. That means even more brilliant entertainment included in your monthly subscription, at no extra cost.

 

Whether you're diving into Marvel, Star Wars, Pixar, National Geographic or the latest Star originals, we’d love to hear how you're finding the new addition.


For FAQ's and to check if your package is included, click here.

 

🗨 Tell Us:

  • Is everything working as expected?
  • Noticed anything unexpected in activation, billing or app behaviour?
  • Anything else you’d like to tell us?
Thanks
Kev
Community Manager
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This message was authored by: Yoghurt

Re: Disney+ is Now Included in Most TV Packages!

@KevNewMedia  Got mine set up so just a list of recommendations will do 

Sarah backx
This message was authored by: lettice

Re: Disney+ is Now Included in Most TV Packages!

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt wrote:

@KevNewMedia  Got mine set up so just a list of recommendations will do 


Glad to see you have got it all setup.

You certainly from all your posts have been looking forward to it.

The Disney+ Cinema channel has also just launched on 305, if you have Sky Cinema.

 

 

Did you find the sign up process easy?

 

I found it very easy to do on both Sky stream pucks.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: GD1

Re: Disney+ is Now Included in Most TV Packages!

Posted by a Superuser, not a Sky employee. Find out more

@lettice wrote:

@Yoghurt wrote:

@KevNewMedia  Got mine set up so just a list of recommendations will do 


Glad to see you have got it all setup.

You certainly from all your posts have been looking forward to it.

The Disney+ Cinema channel has also just launched on 305, if you have Sky Cinema.

 

 

Did you find the sign up process easy?

 

I found it very easy to do on both Sky stream pucks.


Still seeing Sky Movies Animation on 305

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Paul+Boland

Re: Disney+ is Now Included in Most TV Packages!

@GD1 

Sky Glass or Sky Stream

Do a power cycle or use the restart device in settings

 

 

When the power cycle or restart has completed Sky Disney+CineHD is on channel 305

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by: Jporch316

Re: Disney+ is Now Included in Most TV Packages!

Posted by a Superuser, not a Sky employee. Find out more

All switched through MySky app this morning - seamless switch just had to enter my existing username and password ......

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


This message was authored by: Paul+Boland

Re: Disney+ is Now Included in Most TV Packages!

Disney+ now been part of Sky reduces the cost to have Disney+ premium plan

My annual premium plan with disney + that was due for renewal on March 24 was going to cost me €159.90

 

Sky Disney+ Premum is €7.00 a month = €84 over 12 months

A reduction of €75.90 over 12 months

 

That's a fantastic saving for Sky Customers who previously paid for their subscription direct with disney

 

 

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by: krduke

Re: Disney+ is Now Included in Most TV Packages!

Signed up through the app on sky glass and got the following email.

 

I thought that as I pay annually I should be getting a part refund?

 

 

 

Great news, you have successfully signed up to Disney+ through Sky.

We noticed that you already have a Disney+ subscription associated with this email address; therefore, we have paused your subscription billed by Disney+ while your subscription through Sky remains active.

You do not need to take any action - your Disney+ billed subscription will resume when your subscription via Sky ends, or it may resume if you change to a different plan.

If you would like to manage your paused subscription, please contact us. If you also have an Extra Member Add-on associated with your plan, we will continue to bill you and give you access to the Extra Member Add-on. If you want to cancel the Extra Member Add-on, visit your account settings.

This message was authored by: lettice

Re: Disney+ is Now Included in Most TV Packages!

Posted by a Superuser, not a Sky employee. Find out more

@krduke wrote:

Signed up through the app on sky glass and got the following email.

 

I thought that as I pay annually I should be getting a part refund?

 

 

 

Great news, you have successfully signed up to Disney+ through Sky.

We noticed that you already have a Disney+ subscription associated with this email address; therefore, we have paused your subscription billed by Disney+ while your subscription through Sky remains active.

You do not need to take any action - your Disney+ billed subscription will resume when your subscription via Sky ends, or it may resume if you change to a different plan.

If you would like to manage your paused subscription, please contact us. If you also have an Extra Member Add-on associated with your plan, we will continue to bill you and give you access to the Extra Member Add-on. If you want to cancel the Extra Member Add-on, visit your account settings.


Just to be certain.

Which previous Disney plan were you on, like Disney + Standard with ads, Disney+ Standard or Disney Premium?

Did you have any extra members set up?

 

How long had your annual plan left to run?

So we assume you were not being billed by Disney monthly up till now?

 

Is Disney + on your Disney + account online (via a web browser) now showing  billed by Sky?

There may be any refund details 'pending' or mentioned there.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: krduke

Re: Disney+ is Now Included in Most TV Packages!

Hi

 

I was on disney+ premium billed annually and due for renewal in October but it now says billed by sky when I look online.

 

No extra members setup.

 

From The account section:

 

Subscriptions:
Disney + Premium (Annual)
Paused
This message was authored by: lettice

Re: Disney+ is Now Included in Most TV Packages!

Posted by a Superuser, not a Sky employee. Find out more

@krduke wrote:

Hi

 

I was on disney+ premium billed annually and due for renewal in October but it now says billed by sky when I look online.

 

No extra members setup.

 

From The account section:

 

Subscriptions:
Disney + Premium (Annual)
Paused

Thanks.

Ive asked Sky for any further clarification.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Has1990

Disney+

How to get Disney + with your ultimate package 

I have a ultimate package but when I try to activate it , says Disney is linked to my sky but wants me to resubcribe 

 

 

This message was authored by: Daniel0210

Re: Disney+

Posted by a Superuser, not a Sky employee. Find out more

@Has1990 

Do you have Sky Q, Glass or Stream? We can then move your post to the most appropriate place. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: GD1

Re: Disney+

Posted by a Superuser, not a Sky employee. Find out more

@Has1990 wrote:

How to get Disney + with your ultimate package 

I have a ultimate package but when I try to activate it , says Disney is linked to my sky but wants me to resubcribe 

 

 


Sky Q, Sky Glass or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Has1990

Re: Disney+

Yes I have Sky Glass

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