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Discussion topic: Disney+ access

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Avatar for Pg--
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This message was authored by: Pg--

Message posted on ‎01 Jul 2026 08:48 PM

Disney+ access

I went to the Disney+ app on SkyGlass to log in. It asked me for the email account I used. So I put in the email address I used to sign up for when I bought my SkyGlass TV, then it showed a QR code that took me to the Disney+ site, and n it wanted me to pay another monthly fee to subscribe but its meant to be included in mysky So now I have a Disney+ subscription through my Sky, but I can't watch it. May I have some help, please. Thank you
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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎01 Jul 2026 09:51 PM

Re: Disney+ access

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pg-- 

 

It's not 100% clear of you are saying you already had a Disney account already or not? Try going here: https://www.sky.com/tv/apps/disney-plus And click activate and follow the on-screen instructions. Here it will ask you to enter your Disney plus account email and link the two.

 

If you have incorrectly linked your sky account to a different email see the details here: https://www.sky.com/help/articles/problems-signing-up-disney-plus

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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