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Discussion topic: Discovery wants me to renew what should be a free subscription with sky

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This message was authored by: Nblackwell

Discovery wants me to renew what should be a free subscription with sky

My sky glass app Discovery did an update the other day and since then I can't sign in  without it asking me to renew.

my sky account still shows this app being included and says I have activated and linked it. How do I get access to this again? 

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This message was authored by: peter-marlow+1966

Re: Discovery wants me to renew what should be a free subscription with sky

Posted by a Superuser, not a Sky employee. Find out more

Have you used the q r code  to sign back on ? I have had no problems with it 

P c marlow
This message was authored by: JC128

Re: Discovery wants me to renew what should be a free subscription with sky

Did you manage to resolve this? I'm having the same problem and going in circles. The help articles are not helpful

This message was authored by: MikeDMcollins

Re: Discovery wants me to renew what should be a free subscription with sky

I have the same issue - did you get a fix?

This message was authored by: Hunter2660

Re: Discovery wants me to renew what should be a free subscription with sky

Use the QR code, or log in with the details you originally opened your account with Sky.

This message was authored by: Gincap

Re: Discovery wants me to renew what should be a free subscription with sky

To resolve open the camera on your mobile use the QR code follow thd link and it will auto connect. 

This message was authored by: MikeDMcollins

Re: Discovery wants me to renew what should be a free subscription with sky

Done sall of that and just spent 70 mins on the phone with Sky who removed TNT then reapplied it.

Guess what - renew subscription.......

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