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Discussion topic: Discovery + not working after change

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This message was authored by: Rob716

Discovery + not working after change

A year ago I changed from Q to Glass. Ever since I haven't been able to use Discovery+ app. I sign in then it wants me to pay for a package but I should get it free. 
Sky say it's a Discovery problem and yes you guessed Discovery say it's a Sky problem. Both have put it to back teams that never seem to get back to me. 
Sky gave me a partner ID to give Discovery but they say no account listed for that. 
Discovery say Sky need to remove the Discovery link and re-add it Sky say Discovery need to delete my account so I can add a new one and I'm stuck in the middle going round in ever decreasing circles. 

Anyone had this and been able to sort it. 
Thank you in advance. 

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