Discussion topic: Disconnected
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Message posted on 06 Jul 2026 07:26 PM
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Disconnected
Hi there my glass tv keeps disconnecting from my wifi and I have to reset of up to three times a day for it to work even half way through a movie it will just disconnect
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All Replies
Message posted on 07 Jul 2026 05:03 PM
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Re: Disconnected
Hi there, @Erica25 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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