0

Discussion topic: Disconnected

Reply
This message was authored by: Erica25

Disconnected

IMG_8867.jpeg

Hi there my glass tv keeps disconnecting from my wifi and I have to reset of up to three times a day for it to work even half way through a movie it will just disconnect 

Reply

All Replies

This message was authored by: J_ham

Re: Disconnected

Posted by a Sky employee

Hi there, @Erica25  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Reply