Contract

[Kerrymcc5]

My sky glass contract runs to Aug 26 and is paid from my husbands account. My husband passed away suddenly last week and I have asked Sky how I can reduce my bill as I cannot afford the monthly payments on my own. They havent been very helpful, only taking off ad skipping, dolby etc. I am not asking to cancel contract but they wont allow me to take off sky sports or sky cinema which I do not need.

[KevNewMedia]

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@Kerrymcc5 wrote:
My sky glass contract runs to Aug 26 and is paid from my husbands account. My husband passed away suddenly last week and I have asked Sky how I can reduce my bill as I cannot afford the monthly payments on my own. They havent been very helpful, only taking off ad skipping, dolby etc. I am not asking to cancel contract but they wont allow me to take off sky sports or sky cinema which I do not need.

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Hi @Kerrymcc5 

I'm so sorry to hear of your husband's passing, please accept our sincere condolences, and I'm sorry for your experience.

Have you spoken to our bereavement team yet? I'm sure they will be help to help you. If you click on this link, it'll take you to the team.