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Discussion topic: Contacting Sky

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This message was authored by: Ibby56

Contacting Sky

Hello,

 

I have an issue with my Sky Glass 55" (which I beleive is still in warranty) and I want to contact Sky about it. The problem is that I currently have a severe bilateral ear infection and cannot hear anything. I am going round in circles trying to find a different method of contact and I just cannot find one. I may be stupid, but I'd like to think it is because I am unwell and not thinking straight. Could anyone help?

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This message was authored by: TimmyBGood

Re: Contacting Sky

Posted by a Superuser, not a Sky employee. Find out more

@Ibby56 wrote:

 

I have an issue with my Sky Glass 55" (which I beleive is still in warranty) 


For information: all Gen 2 sets are still in warranty, but only the final 8 months of Gen 1 sales will be covered (June 2024 - February 2025)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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