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This discussion topic has been answered Discussion topic: Channel PIN problems

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This message was authored by: Pezaaarrgh

Re: Channel PIN problems

Hi all, Same thing with me today, although I was watching it earlier with no issue.
This message was authored by: Rejni

Re: Channel PIN problems

Through speaking to an adviser online I was able to resolve my issue. I was told to turn off my tv for minimum 10 secs before turning it on again. I took the plug out just in case. 

This message was authored by: KevNewMedia Answer

Re: Channel PIN problems

Posted by a Sky employee

Morning everyone

 

Thank you for providing your examples and thanks for tagging me @Jporch316 .

 

I've passed the information to our support teams to investigate as soon as they come back to me, I'll let everyone know.

 

I appreciate you coming back to the thread to advise on what worked for you @Rejni 

 

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Thanks
Kev
Community Manager

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