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Discussion topic: Cannot entwr pin

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This message was authored by: John1504

Cannot entwr pin

My sky glass showef a technical fault. Tried rebooting, now cannot get passed entering new pin

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This message was authored by: mikealanr

Re: Cannot entwr pin

Posted by a Superuser, not a Sky employee. Find out more

Hi @John1504 

 

We're you in the process of setting up Glass or was it working previously?

 

When you say reboot do you mean power cycle or forced recovery process?

 

Your default pin is ually the last 4 digits of the phone number on the account.

 

https://www.sky.com/help/articles/your-sky-glass-pin

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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